{"id":19176,"date":"2025-06-22T02:11:32","date_gmt":"2025-06-21T23:11:32","guid":{"rendered":"https:\/\/www.madame-world.gr\/politiki-epistrofon\/"},"modified":"2025-08-11T13:03:07","modified_gmt":"2025-08-11T10:03:07","slug":"politiki-epistrofon","status":"publish","type":"page","link":"https:\/\/www.madame-world.gr\/en\/politiki-epistrofon\/","title":{"rendered":"Returns policy"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">At <strong>Madame World<\/strong>, our goal is for you to be completely satisfied with your purchase. If for any reason you wish to return or exchange a product, you will find all the information you need below. <\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h2 class=\"wp-block-heading\">1. Return Time Limit<\/h2>\n\n<p class=\"wp-block-paragraph\">You have the right to return products within <strong>14 days<\/strong> of receiving your order, in accordance with consumer protection legislation.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h2 class=\"wp-block-heading\">2. Return Policy<\/h2>\n\n<p class=\"wp-block-paragraph\">For the return to be accepted:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>The product <strong>must not have been <strong>washed<\/strong> or worn (beyond normal testing)<\/strong>.<\/li>\n\n\n\n<li>It must be in its <strong>original condition<\/strong>, with <strong>all labels<\/strong> and <strong>packaging intact<\/strong>.<\/li>\n\n\n\n<li>It must be accompanied by <strong>the purchase receipt<\/strong>.<\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h2 class=\"wp-block-heading\">3. Non-Returnable Products<\/h2>\n\n<p class=\"wp-block-paragraph\">The following products <strong>cannot be returned<\/strong> for hygiene reasons:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Underwear<\/li>\n\n\n\n<li>Tights<\/li>\n\n\n\n<li>Swimsuit (if the protective tape has been removed)<\/li>\n\n\n\n<li>Earrings<\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h2 class=\"wp-block-heading\">4. Return Procedure<\/h2>\n\n<ol class=\"wp-block-list\">\n<li>Please contact us at <strong><a>info@madame-world.gr<\/a><\/strong> stating the order number and the reason for return.<\/li>\n\n\n\n<li>You will receive a confirmation email with the relevant instructions.<\/li>\n\n\n\n<li>You send the product back using a <strong>shipping company of your choice<\/strong> (at your own expense, unless the product is defective).<\/li>\n<\/ol>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h2 class=\"wp-block-heading\">5. Refund or Exchange<\/h2>\n\n<p class=\"wp-block-paragraph\">Once we have received and inspected the product:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>We will refund you (using the same payment method)<br\/><strong>or<\/strong><\/li>\n\n\n\n<li>We will send you a new product if you have requested a <strong>change in size or type<\/strong><br\/>(<em>Depending on product availability at the time of the change<\/em>)<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\"><em>Refunds are made within 7 business days of receiving the product.<\/em><\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h2 class=\"wp-block-heading\">6. Defective or incorrect products<\/h2>\n\n<p class=\"wp-block-paragraph\">If you received a defective product or a product different from the one you ordered, <strong>Madame World<\/strong> will cover the return and reshipment costs. Please contact us immediately so that we can prioritize your request.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h2 class=\"wp-block-heading\">7. Communication<\/h2>\n\n<p class=\"wp-block-paragraph\">If you have any questions about returns and exchanges, we are always at your disposal:<\/p>\n\n<p class=\"wp-block-paragraph\">\ud83d\udce7 <strong><a>info@madame-world.gr<\/a><\/strong><br\/>\ud83c\udf10 <a class=\"\" href=\"https:\/\/www.madame-world.gr\/en\/\">www.madame-world.gr<\/a><\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p class=\"wp-block-paragraph\">\ud83d\udccc <em>This policy may be modified without notice. Changes are effective upon posting on this page. <\/em><\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Last update<\/strong>: July 1, 2025<\/p>\n","protected":false},"excerpt":{"rendered":"<p>At Madame World, our goal is for you to be completely satisfied with your purchase. If for any reason you<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":23,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-19176","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.madame-world.gr\/en\/wp-json\/wp\/v2\/pages\/19176","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.madame-world.gr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.madame-world.gr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.madame-world.gr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.madame-world.gr\/en\/wp-json\/wp\/v2\/comments?post=19176"}],"version-history":[{"count":0,"href":"https:\/\/www.madame-world.gr\/en\/wp-json\/wp\/v2\/pages\/19176\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.madame-world.gr\/en\/wp-json\/wp\/v2\/media?parent=19176"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}